The surgery has now reopened. Thank you for your understanding and we apologize for any inconvenience caused to patients.
Time of update: 8.15am – Friday 5 October 2018
Due to an emergency at Britannia Village Hall, we have had to close the surgery (Britannia Village Surgery) to protect the safety of our patients and staff. The London Fire Brigade is responding to the emergency, and we will continue to remain closed until they advise us that it is safe to return to the premises.
In the meanwhile, if you require urgent care, Albert Road Surgery will provide as much continuity of service as possible to our patients who usually visit Britannia Village Surgery. Please call us on 020 8104 2222, and thank you for your understanding whilst we work as quickly as possible to help you.
If you need urgent medical help or advice that cannot wait, please call 111.
If you have a medical emergency which may be life-threatening, please call 999.
Albert Road Surgery hosted a successful Tea Party for all members of the public on Wednesday 18 July 2018.
The event was well attended, mixed with members of the general public, registered patients, local healthcare providers and surgery staff.
Attendees had the opportunity to meet with old and existing staff members of the practise. The event was to celebrate the NHS turning 70 years old, and gave attendees the opportunity to have their shingles vaccinations. Patients also had access to refreshments.
The event provided a great platform for local healthcare services to engage with one another, promoting a holistic and community based approach to healthcare. The local services that attended were:
CYANA Cancer Support, a patient-led charity, set up in 1982, to provide support services to patients, their cares and their families. They do this in a holistic way, and offer it to anyone affected by a cancer diagnosis.
CGL Newham Rise, a free and confidential drug and alcohol service for daults and people affected by someone else’s substance use. They do this in a variety of ways, such as workshops, brief interventions and structured groups.
The Renewal Programme, a charity that works with the community in Newham to transform and inspire lives. They offer services such as supported housing, training and education, and a refugee and migrant project.
Age UK, a charity that tries to aid older members of the public, in a variety of ways, including health and care advice, campaigning and research, and befriending schemes.
CQC’s new programme of inspections of England based GP practices focuses on rating according to whether they are safe, effective, caring, responsive and well led. Inspectors visited Albert Road and Britannia Village Surgeries on the 26 June 2018 and rated us “Good” for being well led and responsive to people’s needs.
Professor Steve Field, Chief Inspector of General Practice said “We carried out an announced comprehensive inspection at Albert Road and Britannia Village Surgery. Overall the practice is rated as good.”
Our key findings were as follows:
Actions identified during risk assessments such as fire safety were remedied in a timely manner to mitigate the risk of harm to patients and staff.
Locum GPs were trained to child protection level three as per statutory guidance.
Staff involved and treated patients with compassion, kindness, dignity and respect.
Rates for childhood immunisations uptake and dementia reporting had improved.
There was an effective process for managing cervical screening.
All patients are invited to join us in celebrating this milestone on Wednesday 18 July 2018 from 2.00pm.
You will be able to enjoy our FREE tea party, one of a number of similar events taking place all over the UK to mark 70 years since the NHS began. There will also be an opportunity to meet with members of our practice team as well as local health and social services, and eligible patients will be able to receive their shingles vaccination.
Find out more about 70 years of the NHS, watch these insightful presentations:
The area surrounding Albert Road Surgery and London City Airport has restricted access enforced by the Metropolitan Policy and Royal Navy due to the discovery of a World War Two ordnance in King George V Dock on Sunday 11 February 2018.
Unfortunately, this will mean that the surgery cannot be accessed until further notice.
We are taking calls remotely and are prioritising the most urgent patient needs via our branch site, Britannia Village Surgery, and we thank you for your understanding and cooperation whilst this disruption continues.
If you require urgent medical advice that is not life-threatening but cannot wait for you to see or speak with the GP, please call 111.
If you have a medical emergency such as severe chest pain, suspected broken bones, loss of blood or any other life threatening illness, go to your nearest accident and emergency department or call 999.