CQC’s new programme of inspections of England based GP practices focuses on rating according to whether they are safe, effective, caring, responsive and well led. Inspectors visited Albert Road and Britannia Village Surgeries on the 26 June 2018 and rated us “Good” for being well led and responsive to people’s needs.
Professor Steve Field, Chief Inspector of General Practice said “We carried out an announced comprehensive inspection at Albert Road and Britannia Village Surgery. Overall the practice is rated as good.”
Our key findings were as follows:
- Actions identified during risk assessments such as fire safety were remedied in a timely manner to mitigate the risk of harm to patients and staff.
- Locum GPs were trained to child protection level three as per statutory guidance.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Rates for childhood immunisations uptake and dementia reporting had improved.
- There was an effective process for managing cervical screening.